Customer Success Story - Tractive

Leadership development: basis for healthy growth

The great success of the flagship startup also brings challenges. Starting with the introduction of OKRs, Tractive has been relying on Leaders21 for leadership development since 2022.

Pet-Tech / GPS & Wellness Tracking for Pets

tractive_logo_hq
Employees
+ 220
Nationalities
39
Subscribers
+ 1 Mio.

The pet tech company develops trackers for pets.
About Tractive

Rising Star: For our fur friends

Tractive was founded in 2012 with the idea of helping pet owners find their four-legged friends. In addition to the original function of GPS tracking, the trackers collect valuable information about the activities and health of the animals and thus inspire 1 million customers worldwide.

In the meantime, the company, headquartered in Pasching, Upper Austria, has grown to over 220 employees from 39 nations.

 

Get more insights about Tractive in our Leaders21 Podcast. [german only]

Challenge

The company is growing - How can we scale up with it?

With its success, Tractive not only grows in satisfied customers, but also in – now over 220 – employees. Organizational structures must be adjusted, new teams formed and areas of responsibility redefined. The biggest challenge is that the culture and the people “grow” and develop along with the company.

Fast growth

Retention of corporate culture

New, less experienced leaders

Wolfgang Reisinger

COO, Tractive

Marlene Kampelmüller

Head of HR, Tractive

Wolfgang Reisinger
COO, Tractive
"How can we ensure that, despite constant growth, we maintain our corporate culture and ensure that employees can evolve?"
Focus Session of Tractive leaders, moderated by Leaders21.
Solution

Building a solid base

For Tractive COO Wolfgang Reisinger, it is clear that this requires an external sparring partner who has the professional know-how and brings in new perspectives. Especially when it comes to the core of the company, it is essential for Wolfgang to remove the rose-colored filter of success glasses and to take targeted measures to grow with the success as a whole company in the long term.

Clear goal setting using OKRs

Continuous development with the Leaders21 platform

Deep dive with the help of focus sessions & coaching

Milestones

Tractive's journey with Leaders21

Implementation OKR Method

October 2021

Elaboration Company OKRs

December 2021

Start of the Leadership Development Program

October 2022

Introduction 21st Century Skills Development Platform

October 2022

Deep dives through 1-on-1 coaching sessions as well as focus sessions.

Since fall 2022, quarterly

Outcome

Future-proof thanks to strong leadership team

Structured, solution-oriented & future-oriented

Especially new, less experienced leaders expand their leadership skills and grow in their role through the continuous training on the Leaders21 platform and the selective exchange.

Transparency & focus through OKRs

Since the introduction of the OKR method, Tractive sets goals on a quarterly basis, tailored to the situation, which also supports goal achievement as all teams are involved in the process and can identify with the goals.

Continuous Development & Learning Culture

The entire Tractive team benefits from leadership by example, solution-oriented approaches, and a culture of mutual learning. An important foundation for a company, especially in such a growth phase.

Leadership Seminare von Leaders21
Focus Session of Tractive leaders, moderated by Leaders21.
Marlene Kampelmüller
Head of HR, Tractive
"The online platform content and face-to-face exchanges have led to higher quality conversations and solutions - and strengthened the cohesion of our leads team."
For a culture of learning and sharing. © Tractive
Outlook

Continuous partnership

“It is very important to have a sparring partner who can uncover a certain operational blindness or also show new ways of doing things,” Wolfgang Reisinger, COO at Tractive, is convinced.

 

In addition, Tractive continues to rely on the ongoing support provided by the Leaders21 platform and continuously includes new executives in the program.

4,2 Sterne Bewertung

4,2 Stars

Average rating of Tractive leaders.

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